If you are already offering the Preferred Customer Program, one of the best customer retention programs in the automotive industry, but you want to take it to the next level without spending another dime, the myPCP iPhone app can help you do that!
Every customer enrolled in your customized program can download the FREE app and keep track of all basic maintenance services, receive specials sent out from the service drive, and even continue to get promotions on the app after the contract has expired.
The service drive personnel can easily set up multiple specials and promotional items with preset expiration dates through the PCP web based application. The Quick Specials will then disappear from the customer's list of available specials upon expiration. This allows the administrator to save a great deal of time not having to create specials everyday.
The service drive can also choose to offer an incentive to customers if they share service drive specials with friends and family on Facebook. With the growing presence of social media, your business will get more results through this marketing tool than with any direct mailer or marketing campaign. This is completely run by customer initiative, and your business name is in front of potential customers your local database had no previous access to!
Features
- Available on both iPhone and iPad
- Customers have on-the-go access
- Customers can keep track of their services
- Service drive can be contacted directly from app
- Service drive can send promotional and special offers directly to the customer's phone!
Updates coming soon!
- Android app
- Ability to export vehicle information
- Ability to store additional vehicle-related information such as insurance and service contract information
Education
- What is PCP?
- What is PCP Express?
- What is myPCP?
Downloadable Content
We have more downloadable content avilable to make sure your customers become aware and knowledgable about the iPhone App. Make sure it is presented to the customer in F&I and in the service drive.
You can add your own logo to the pdfs with customizable area.
Please make sure that your logo dimensions are 430px X 280px (3:2 width to height ratio) at least to fit the Logo area. Once you have added your logo, please save the file to your computer to print in the future. You can always overwrite an older logo on the .pdf file or download a fresh copy from our site.
Download files
- 8.5 X 11 .PDF file with branding area. (Editable)
- 4 X 6 .PDF card. file with branding area. (Editable)
- 8.5 X 11 .PDF file plain. (Not Editable)
- 4 X 6 .PDF card. (Not Editable)
Customization Instructions
Example PCP launch kit
Keeping track on the go!
As a Preferred Customer, you have a plan that includes a variety of basic services such as oil changes, tire rotations, and car washes, depending on your store and plan type offered. Now it is even easier to keep track of the services you are entitled to with the myPCP iPhone app! Some of the benefits may include:
- Receive Quick Specials
- Share your services with family & friends
- Get rewards for sharing on Facebook if offer applies
Getting all the benefits
Sometimes customers don't realize they still have services available and that they can get even more discounts and special offers from the selling store. With the customer web portal and the myPCP iPhone app, we make sure access to this information is never out of reach.
We’ve also made it easier than ever for you to contact your dealership. If you want to set up an appointment for a Quick Special or routine maintenance, or you just want to get a little more information, you can directly call or email the service department using the myPCP iPhone app.
How to download the app?
- Go to the app store
- Search for “mypcp”
- Download the app
- Use your PCP log-in info to access
[User Name: Contract #]
[Password: Last 6 of VIN]
- You can also download it directly from the itunes store.
- Link to itunes
Contact us
Office
311 Magnolia Ave
Fairhope AL-36532
Phone
251-990-3131
info@dealerschoice-usa.com
We are just beginning!
The myPCP iPhone app is just the beginning of a series of major enhancements we are making to keep our customers on the forefront of the rapid changes taking place in mobile platforms such as Smartphones and Smart Pads.