On average, over 98% of online shoppers take no action while visiting dealership web sites, yet over 41 percent purchase within 30 days of visiting a dealership web site.
Just having chat isn’t enough; you need to chat the right way. DCI offers best practices on lead conversion, online lead follow up and engaging proactive chats at the right times.
What You Get
Our features are outstanding, but it our results that are amazing.
CHAT NETWORK:
Congruent License
Unlimited Users
1 rooftop
CONSUMER CAPTIVATION TOOLS:
Customizable chat buttons and windows
Customizable proactive chat greetings
Add specials to chat windows
Click to Call Back
Chat Surveys
Departmental Chat
Multiple Language Support
Automated Proactive Chat Greetings
DEALERSHIP TOOLS:
Real time visitor monitoring
Automated Analytics and Reporting
Chat Transfer
Operator to Operator Chat
GEO IP tracking
Visitor Trail Map
Canned Messages
Pre Chat Form
Spell Checker
Visitor Status Images
Admin Monitoring
Live Visitor Tracking
Visitor Information
Visitor History
Customer Contact and Notation
Auto Away and Online
Automatically Email Chat Transcripts
One Operator can accept multiple chats
Queue System
Chat Request Notification
Sound
Pop-Up
Email
SMS
Prospect Detection
Customer Detection
Live Keyword Tracking
Browser and OS details
Track Visitor referring URL
Customized Site Entry Alerts
Click Fraud Detection
Pay Per Click Tracking
Fast and Easy Integration
Easy to install Application
EXTENDED NETWORK:
Add Chat to your Craigslist Listings
Add Chat to landing pages and micro sites
Add Chat to FaceBook page
Add Chat to additional Website
Add Chat to Email Template
Add Chat to Email Campaigns
ADVANCED SUPPORT:
Chat Receptionist
Includes 10 chats answered
$4 per chat
Monthly Account Review by Dealer Chat Advocate
Free Phone Support
Web-Based Training
Why Dealer Chat?
For consumers: Chat is a safe and not intimidating way to have their questions answered by a sales person immediately.
For Dealers: Chat is providing at least a 25% increase in the number of consumer engagements the sales staff is having with online shoppers.
Research shows that increasingly more shoppers prefer text based conversations to website lead forms.
Consumers are leery of providing their personal information though a website leads form.
A vast majority of consumers shop online while at work and cannot call or be called.
Stimulates consumer confidence
Avoids the potential embarrassment of in-person credit denial
Generates the highest qualified leads for the dealership
Most affordable live chat solution in the industry
Includes optional 24/7 service to capture leads when you are not available
Increases the number of leads and customer interactions that occur at a dealership.
Dealer Chat is extremely versatile. That means that dealers can receive chats from not only their website, but from their FaceBook page, Craigslist, and any other micro site. All you have to do is paste the tracking code and start converting visitors into serious leads.
Proactively engage your visitors, your way
Create customized chat invitations that are displayed on your visitors screen at just the right time to get them interested in chatting.
Predetermined forms make it simple to gather the information you which to collect from your website visitors
Custom pop up style graphics allow personal messages to be sent at various stages of your online visitors experience
Options & Pricing
Our main chat solution. It will impact your dealership and internet business instantly by changing your information driven website into a conversational website, resulting in an increased amount of leads.
+ 500% Increase in Credit App Submitted on your Website
+ 300% Increased in Click-to-Submit Ratio
35% Leads to Sales Conversions
Since online finance is expected to grow 60 to 70% of the $400+ billion auto financing business, we have beefed up our Dealer Chat by adding Get Preapproved in Seconds (GPIS).
Learn how GPIS works
Call us NOW to start turning visitors into customers! (251)990-3131
